Click and Collect

Person using computer while holding credit card

Making Click and Collect Profitable

Customers are embracing the ability to buy online and pick up in-store, but making Click and Collect profitable remains challenging. From enhancing in-store operations to back office fulfilment and managing returns, Zebra has a portfolio of solutions that improve efficiency and reduce costs.

Perfect the Process

The ideal process must meet your customer’s expectations, be competitive and be able to be delivered efficiently with real-time asset visibility at the item level.

Fine-Tune Fulfilment

From picking to receiving items in-store, order locating and guest recognition, Zebra has a portfolio of solutions to help fine-tune the fulfilment process.

Remove the Pain from Returns

Efficiently managing customer returns, as well as knowing where returned stock is and where it’s needed, is critical to meeting customer expectations and reducing unnecessary stock.

Crowded street outside John Lewis store

John Lewis succeeds with Click & Collect

"Our last peak period was a huge success - we saw an increase in capacity of 30%, and an improvement in customer satisfaction scores." See how Zebra mobile computers enable the click and collect operation at John Lewis.

Zebra Will Help You Design a Click and Collect Solution to Meet Your Needs for Today and Tomorrow

Build Your Solution with These Components


Our array of purpose-built mobile computers, kiosks, 1D and 2D barcode scanners, and printers enable a fully customised solution for your Click and Collect needs.

Software and Applications

See how these software offerings add to your Click and Collect solution.


Our services help you through each phase of your technology's lifecycle so you can plan your fulfilment solution to fit your organisation's current and future needs.