Banking
- by: Brian Wallace
- November 17, 2021
- Digital transformation and COVID-19 exposed many of the flaws in current branch banking operations. This is an opportunity to make improvements before the next world-changing events occur.
How Bank Managers Can Improve Execution, Communications, and More by Doing Less
- by: Paul Hilton
- October 21, 2021
- As we’ve learned, one small mistake early on can multiply tenfold when moving from one technology system to the next. That’s why we don’t stray from this process anymore – and you shouldn’t either.
Secrets to a Smooth System Migration: A Step-by-Step Guide for All Technology Owners, Operators and Overseers
- by: Brian Wallace
- October 05, 2021
- Though more customers are using technology to complete transactions, they still turn to people for advice and assistance on occasion. When they do, your team needs to be ready.
Why Your Branch Transformation Strategy Must Start with Your Staff
- by: Brian Wallace
- August 04, 2021
- Intelligent appointment solutions ensure your branches have the right staff scheduled at the right times to provide customers with an optimal customer experience.
Appointment Banking is on the Rise. Are You Taking Full Advantage of this Business-Boosting Opportunity?
- by: Anthony Ambler
- July 20, 2021
- You can now run nine different tests workers to instantly self-diagnose everything from connectivity and battery charging errors to SD card issues. Learn more about the Device Diagnostic Tool on our blog.
Did You Know There’s a Simple “Stoplight” Test That Will Triage Most Zebra Mobile Device Issues on the Spot – Without Having to Call IT or Send It into the Repair Center?
- by: Brian Wallace
- June 23, 2021
- At a minimum, managers and employees must have secure anytime, anywhere connectivity for self-service, scheduling and more if you want them to be successful in today’s financial environment.
Two Reasons Why It’s Time for Branch Networks to Adapt Their Mobile Workforce Platforms, Plus Eight Things to Confirm When Choosing a Solution
- by: Your Edge Blog Team
- May 28, 2021
- Find out what advice Suresh Menon has for organizations looking for a future-forward approach to tech decisions.
Meet the Expert Helping Retailers, Warehouse Operators, Banks and Healthcare Providers Rethink Their View of Technology
- by: Brian Wallace
- May 21, 2021
- Intelligent workforce management tools can help you monitor trends in customer traffic, watch for potential demand drivers, and schedule associates accordingly.
How to Keep Bank Branches Running Optimally, Even with Leaner Staffing
- by: Richard Thompson
- May 17, 2021
- Everything from vending machines to lockers are going digital. Here’s how you can take advantage.
Identifying the Most Profitable OEM Opportunities of 2021
- by: Brian Wallace
- April 26, 2021
- Modern bank branches need modern solutions that enable them to leverage their entire regional network to overcome personnel challenges and meet customer demands.
How Multi-Site Scheduling Can Optimize Branch Staffing and Improve the Customer Experience
- by: Brian Wallace
- March 18, 2021
- Bank branches can leverage corporate-approved mobile communications, task management, and scheduling solutions to overcome obstacles to compliance and efficiency and enable a better customer experience.
How Smart Communications and Task Management Can Improve Bank Branch Efficiency
- by: Your Edge Contributor
- February 18, 2021
- Shared devices can transform mobile workflows, improve front-line worker productivity and deliver greater cost efficiency across your entire technology architecture – assuming you can provide a smooth and secure handoff.
5 Things to Consider When Equipping Shift Workers with Shared Devices
- by: Brian Wallace
- January 25, 2021
- Modern branch networks require agile mobile communications to meet evolving customer demands while adopting to unprecedented challenges.
Banks Must Embrace the Opportunity to Transform Branch Communications. Here’s Why.
- by: Richard Thompson
- January 05, 2021
- There are four key growth opportunities for OEMs this year, each of which is designed to bring joy to consumers and prosperity to industries.
The Top OEM Solutions for Social Distancing (and Customer Satisfaction) in 2021
- by: Ritesh Gupta
- January 04, 2021
- The truth is that your business will only benefit from technology if your employees actually (know how to) use it.
Did You Know? There Is a Direct Correlation Between Your Training Investment and Your Return on Technology Investments
- by: Brian Wallace
- December 22, 2020
- Given the trends in branch traffic and the rise in digital banking, what technologies and strategies should banks consider to ensure they are getting the most from their branch network?
Envisioning the Role of Branches in a Digital Banking World
- by: Tom Bianculli
- October 29, 2020
- As the world gets more complicated and operational structures more complex, every effort must be made to keep things simple for your front-line workers.
Finding It Hard to Keep Workers (and Customers) Engaged? The Reflexis Team Has Cracked the Code.
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