PS20 Mobile Computer Support

Zebra PS20 handheld computer

Here are support and repair resources for your Mobile Computer.

The PowerPrecision Console is a Zebra Mobility DNA solution providing centralized battery management to help eliminate staff disruptions and erratic battery expenses caused by an unreliable battery pool of varying state of health.

Please see the product page for accessory guides and product specifications. 


  • PS20 Personal Shopper Calibration App User Guide (en)

    MN-003412-01 Rev. A

    Download 575 KB
  • PS20 Personal Shopper Product Reference Guide for Android 10 (en)

    MN-003829-02EN Rev. A

    Download 10 MB
  • PS20 Personal Shopper Product Reference Guide for Android 8.1 Oreo (en)

    MN-003238-03 Rev. A

    Download 25 MB
  • PS20 Personal Shopper Product Reference Guide for Android 9.0 Pie (en)

    MN-003570-01 Rev. A

    Download 14 MB
  • PS20 Personal Shopper Quick Start Guide

    MN-003318-03 Rev. A

    Download 3 MB
  • PS20 Regulatory Guide (en)

    MN-003276-03 Rev. A

    Download 841 KB
  • Single Slot/Three Slot Cradle Regulatory Guide (en)

    MN-003452-01 Rev. A

    Download 695 KB
  • Zebra WPA3 Integrator Guide (en)

    MN-004091-01EN Rev A

    Download 1 MB
  • Zebra Best Practices Guide for FTM Wi-fi Location (en)

    MN-004074-02EN Rev. A

    Download 1 MB
  • TC52, TC57, TC72, TC77, PS20, EC30, MC93 Voice Deployment Best Practices (en)

    MN-003430-03EN Rev. A

    Download 545 KB

Knowledge Articles

Visit the Support Community for access to Zebra's complete knowledge base.

Please also see Typical Mobile Computer Flash and Best Use Practices for information about PS20 flash architecture..


For high uptime and availability, we can help your business ensure its Zebra mobile computers, bar code scanners, RFID devices and wireless LAN (WLAN) infrastructure are online and ready for business.


VisibilityIQ™ OneCare™ 

VisibilityIQ™ OneCare™ provides critical operational information to give you insight into key repair KPIs, service levels and repair service performance.

Free to customers with a Zebra OneCare™  active contract.

Get Assistance

Frequently Asked Questions

Not sure where to begin? Learn about Zebra Support and browse answers to common questions.

Visit the Community

Find helpful answers and useful tips by other Zebra product users, or login to ask a question.  

Submit a Support Case

For technical support or help with a repair, create a case online and a representative will contact you.

Request a Repair

Access the repair portal to submit and track repairs. Repair options may vary by product type or region.

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