Device Tracker On-Prem Support
Important information about Device Tracker:
Product Discontinuation Date: October 12, 2021
Service & Support Discontinuation Date: December 31, 2021
Replacement: Device Tracker 4.x and later is the cloud-based version of the solution. The cloud and on-premise solutions are incompatible with one another.
Device Tracker On-Premise is a centralized software solution used to track Zebra Android mobile devices, find missing devices and help prevent device inventory shrinkage. The Device Tracker On-Premise Solution is comprised of:
Device Tracker On-Premise Client Software runs on all Zebra Android Mobile devices that are tracked. It enables the client device to send presence updates to the Device Tracker On-Premise console and also provides a remote ringing based device finding feature.
Device Tracker On-Premise Console Server provides centralized tracking with alerts. The Zebra DNA Console Server software is hosted locally at each customer site. Devices and alerts are tracked through a dashboard accessed from a supported browser running on a kiosk, tablet, or PC.
Device Tracker On-Premise is supported on Zebra devices running Android Marshmallow, Nougat or Oreo. DNA Visibility Console Server is supported on Windows 2012 and 2016 server editions.
Important information about Device Tracker:
- Device Tracker 4.0 or later is the cloud-based version, which replaces Device Tracker On-Prem 3.0 or earlier.
- Device Tracker On-Prem 3.0 or earlier is the on-premise version, which is incompatible with Device Tracker 4.0 or later and cannot be upgraded to the cloud-based version.
DEVICE TO VERSION/OPERATING SYSTEM COMPATIBILITY
The table below lists Device Tracker on Prem-compatible devices (and respective operating systems).
| Device | Version 1.0 | Version 2.1 | Version 2.2.1 | Version 2.3.1 | Version 3.0 |
| EC30 | O | O | O | O | |
| ET50/ET55 | M | M | M | M | |
| ET51/ET56 | O | O | O | O, A10 | |
| L10 Android | O | O | O | O | |
| MC3300 | N, O | N, O | N, O | N, O | N, O, A10 |
| MC9300 | O | O | O | O | |
| PS20 | O | O | O, P | O, P | O, P |
| TC20 | N, O | N, O | N, O | N, O | |
| TC25 | N, O | N, O | N, O | N, O | |
| TC26 | A10 | ||||
| TC51/TC51-HC/TC56 | M, N, O | M, N, O | M, N, O | M, N, O | M, N, O |
| TC52 | O | O | O, P | O, P | O, P, A10 |
| TC57 | O | O | O | O | O, A10 |
| TC70x/TC75x | M, N, O | M, N, O | M, N, O | M, N, O | M, N, O |
| TC72 | O | O | O, P | O, P | O, P, A10 |
| TC77 | O | O | O | O | O, A10 |
| TC8300 | O | O | O | O | |
| WT6000 | N | N | N | N |